Managed IT Services Focus on Your Business,We’ll Handle the Tech
Running a business is hard enough without being slowed down by IT issues. Whether it’s constant tech disruptions or managing systems outside your expertise, the time and stress can quickly add up.At Ocean Net, we take the hassle out of IT. Our Managed IT Services give you peace of mind with proactive, end-to-end support — whether you need full IT management or just extra help for your in-house team.
Keep your business ticking with 24/7 support, best-of-breed software, and
strong technology governance *Minimum plan required for Cyber Insurance.
Everything in Essentials, PLUS: User Support:
On top of our best-in-market IT services, leverage optimyze's Virtual CIO and our training programs to drive your business forward.
Everything in Business,
PLUS:Strategic Business Support:
We continuously monitor your devices and network around the clock. Automated alerts let us know the moment something needs attention — often before you even notice.
knowing your systems and data are protected and professionally managed.
With Ocean Net by your side, your IT runs smoothly in the background — just like it should.
Simple — because your time is valuable. Let us take care of your technology so you and your team can stay productive and stress-free.
Your IT, Managed with Care — So You Can Focus on Growth
At Ocean Net, our Managed IT Services are built for growing businesses across New Zealand — especially those with 10 to 200 staff. We take a proactive approach to managing and monitoring your IT environment to:.
Let us manage your IT — so you can manage your business with confidence.
Minimise outages and downtime
Reduce cybersecurity risks
Ensure reliable devices and network performance
What does your Managed IT service cover?
Our Managed IT service includes 24/7 monitoring, remote and onsite support, network management, cybersecurity, data backups, software updates, and expert advice.
Is there a contract or lock-in period?
We offer flexible plans with no long-term lock-in contracts. You can scale or cancel services as your needs evolve.
Can I keep my existing software and tools?
Yes, absolutely. We work with your current systems and integrate with your preferred tools to improve efficiency.
How fast is your response time?
We respond to most issues within 15–30 minutes. Urgent tickets are prioritized and resolved as quickly as possible.
Do you offer after-hours support?
Our support team is available 24/7 to handle emergencies, system outages, and critical updates outside business hours.
We continuously monitor your devices and network around the clock. Automated alerts let us know the moment something needs attention — often before you even notice.
We maintain and secure your systems with regular updates, patching, and backups. Our processes help you stay compliant with the latest security standards and frameworks, while ensuring your systems are stable, safe, and backed up — always.
We don’t just maintain systems — we help improve them. Through regular IT reviews, we align your technology with your business goals and identify new opportunities for improvement.
You’ll receive regular reports showing system health, issues resolved, and overall performance. We stay accountable to you — and show exactly how we’re supporting your business.
We handle everything from troubleshooting connectivity issues to managing firmware updates, so your business stays online and connected without interruptions.
